Policies

Welcome to Vynehill.

We're a suburban grower located in Minnesota and we can't wait to share these beautiful flowers with you!

We take the utmost care in culling any plants that aren't up to our standards and we sanitize our tools. While we take the best care we can, dahlias are natural things subject to conditions outside including bugs, and we do not accept returns for virused plants.

Shipping: Packages are shipping in Spring unless noted. Packages are shipped early in the week to give them the best chance to reach you in a timely matter. We're not responsible for items left outside or in mailboxes for long periods, especially during heat & cold. We do our best to ship only during good weather windows, but it's the buyer's responsibility to be aware of temps near their area. 

Returns: Returns are not accepted beyond 3 days of receipt - and are only accepted if a tuber was sent that was unviable or, in some cases, was damaged by the courier. For damaged packages, please send pictures PRIOR to opening the package. If you have a concern about your tuber or plant, please send me a message right away at hello@vynehill.com . We are not responsible for storage beyond the 3 day window. Dahlia storage has many factors that we can't control when they arrive at your home. Again, we don't accept returns for virus or bacterial issues.